Reading an FM business listing like an expert
Turn attractive phrases into documentary questions
Test an FM listing's contracted income, coverage, service scope, customer concentration and adjusted profit with a fillable decoder.
For buyers 12 pages 9-minute read Updated Oct 2026

Who this guide is for
For buyers comparing FM businesses whose listings use broad claims about contracts and coverage. Use it to decide which documents to request and define your buying criteria.
What you will take from it
- Separate current signed income from renewal expectations.
- Map delivery and customer relationships behind the site list.
- Reconcile adjusted profit before comparing businesses.
What is inside
- What does contracted mean?
- Who delivers national coverage?
- What sits inside full service?
- How many customers sit behind the sites?
- Which profit is the listing quoting?
The tool: fM listing decoder
Record each listing claim, the document behind it, its scope and your next question. Tick the records you have read.
It comes as its own file as well as a page of the guide.
Two pages from the guide


Get the guide
Tell us who you are and the guide opens on this page, with the fM listing decoder as its own file.
PDF 12 pages 527 KB
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- Download the guidePDF, 12 pages, 527 KB
- Download the fM listing decoderPDF, 79 KB
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